How do I find a trustworthy house cleaner?

Look for insured, bonded companies with background-checked employees, 100+ positive reviews, and a satisfaction guarantee. Ask for references and verify credentials.

Should I tip my house cleaner?

Tipping is appreciated but not required. If you're happy with the service, 15-20% of the cleaning cost or $10-$20 per cleaner is customary.

How do I prepare for a cleaning service?

Pick up clutter, secure valuables and pets, put away dishes, and provide clear access instructions. You don't need to pre-clean before the cleaners arrive.

Can I trust cleaners in my home when I'm not there?

Yes, with a reputable company. Phes Cleaning employees are background-checked and insured. Most of our customers are not home during cleaning.

Hiring House Cleaners: 10 Things to Know Before You Book

Tips · 8 min read · Published 2024-12-20

Hiring a house cleaning service is a big decision - you're inviting people into your home and trusting them with your belongings.

Hiring a house cleaning service is a big decision - you're inviting people into your home and trusting them with your belongings. Here's everything Chicago homeowners should know before booking a cleaning service.

1. Always Verify Insurance and Bonding

A reputable cleaning company carries liability insurance and is bonded. This protects you if something is accidentally broken, property is damaged, or any theft occurs (rare but possible).

<strong>Ask:</strong> "Are you fully insured and bonded?" Get proof in writing.

2. Background Checks Are Non-Negotiable

Every cleaner entering your home should be background checked. At Phes Cleaning, all team members undergo comprehensive background checks covering 8 years of criminal history at county, state, and federal levels.

<strong>Ask:</strong> "Do you run background checks on all employees?"

3. Understand the Pricing Model

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